AT&T Community Forums

Jan 2, 2024 · When I called AT&T I was told I should have written down the tracking number however the agent who emailed me the shopping label through Pitney Bowes did not upload the image of the …

Jan 8, 2018 · AT&T Escalation Office of the President letter This is my AT&T Billing customer service last struggle.Last November I decided to upgrade my cell phones, I called the Helpdesk around …

Jan 21, 2018 · Make sure you keep copies of all the tracking numbers on the label, receipt from post office, and I would take pictures of the phone if you mail it to AT&T.

Nov 13, 2016 · Warranty Department returned my phone with a cracked screen and a bill for $450.00!!! As a longtime customer with five phone lines on my plan I did not expect this from ATT. I own a …

Mar 15, 2022 · At this point, you don't need to worry about the 30 days window since it's been check in at the carrier. The only problem would be if the package got lost. Credits for the trade in will be on …

May 31, 2022 · hi I did my iPhone 12pro max trade in with 13promax ,I send my device to AT&T return center around Dec 6th,2021 , 6 month before and i still don't get any credit in my account, I call every …

Jan 7, 2023 · Do you have tracking for the phones you shipped to Tennessee? Did the person at Sam's tell you that it takes about 3 months to get credits for your old phones? There is also a credit through …

Jun 14, 2018 · Today I called AT&T U-Verse support with questions about my bill. I noticed a promotion had fallen off my account and I was inquiring about how to have another one added on so as to keep …

Oct 6, 2010 · I have had my modem checked at the att store and they said it was fine and working properly. After we had the phone line turned off, and the tech came out and installed some new box …