Some residents have already received a voluntary extension in writing from their insurer, says Insurance Bureau of Canada's Brett Weltman.

When catastrophic weather hits or your insurance portfolio suddenly doubles, claims teams often feel the strain. Outdated systems buckle under pressure, cycle times stretch out, and claimants grow ...

Not all insurers are created equal – and it’s a good thing! In South Africa’s highly competitive short-term insurance market, consumers are spoiled for choice – especially when it comes to choosing ...

For anyone who has been thinking about fixing their smile, whether due to staining from years of coffee drinking, a chip that ...

The Financial Conduct Authority has signalled tougher scrutiny of insurance claims handling while promising further ...

Britam reviews the claim within 30 minutes, and settlement, whether by direct bank transfer, mobile money, or a repair authority from Britam's panel of garages, follows within an hour.

In a strained economy, the claims experience is no longer just part of the service proposition but the clearest proof of value ...

In the first of three use cases around AI in the insurance sector, Aviva CEO Amanda Blanc talks through the benefits seen to date.

We came across a bullish thesis on Lemonade, Inc. on Danny’s Substack by Danny Green. In this article, we will summarize the ...

With claim counts declining and total losses rising, shop leaders are turning to market data, customer-pay work, and stronger dealership partnerships to protect volume.

Consumers need clearer guidance on payment practices, verification checks and when to walk away from a "too good to be true" quote ...