Verizon Communications said late on Wednesday it had restored mobile phone service and planned to offer affected consumers credits for a 10-hour outage that disrupted calls, texting and internet usage for hundreds of thousands of customers.

The outages appear to be happening nationwide, with the most reported locations including Seattle, San Francisco, Los Angeles, Phoenix, Dallas, Houston, Atlanta, Tampa, St. Louis, Chicago, Minneapolis, Detroit, Washington, D.C., and New York City.

Verizon customers across the US reported widespread service outages on January 14, with many phones showing SOS mode. The company said it is aware of an issue affecting wireless voice and data services and is working to fix it.

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Our engineers are engaged and are working to identify and solve the issue quickly,” Verizon spokesperson Rich Young said in a statement. “We understand how important reliable connectivity is and apologize for the inconvenience.