Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service in the store, as shopping journeys increasingly ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the ...