Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work You'd expect customer support and CRM vendor Zendesk to use its ...

From Slack support as of 10:30 a.m. CT: “We’re still working to restore functionality to affected Slack features such as sending messages, workflows, threads and other API-related features. Users may ...

Okay, Slack power users, have I got a quick tip for you. If you work with Slack throughout your day, you might find the workflow to be less-than-efficient, thanks to having to move your hands away ...