Opinions expressed by Entrepreneur contributors are their own. I travel quite a bit and as a result, have racked up customer “status” in a variety of customer loyalty programs, including those related ...

For some simple yet effective strategies to improve your company’s customer service, read on for eight tried-and-true tips from a group of successful entrepreneurs. Stephanie Wells, co-founder and CTO ...

Good customer service is paramount in today's business landscape. Customers have so many choices. If they feel unsatisfied with the experience they get from your business, they can easily switch to ...

Here are the six elements that can position your organization for customer service success. Although be forewarned: excellence in customer service and the customer experience isn't a puzzle or riddle ...

The person a customer cares most about (at least when conducting business with you) is themself. Here are eight simple ways to provide the kind of recognition that lets a customer know you’re putting ...