The ups and downs of the last few years have been a lesson on the importance of contingency planning across all industries, particularly legal. Businesses have had to pivot and rethink staffing to ...

We talk a lot about patient safety in the health care field, and for good reason. The real-world consequences of getting it wrong can be devastating for patients and their families. For me, patient ...

The government is taking on cybersecurity matters with gusto and leading the charge with some pretty heavy hitters like Amazon, IBM, Apple and Google. Not to mention, the latest cybersecurity ...

The bulk of today’s security programs are reactive. We focus on events. On alerts. The flashing screens. Hyped vulnerabilities stemming from news articles. We swat at mosquitos that have already ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

There are many different leadership styles and approaches to management that are viable. Some managers like to be direct and hands-on, while others prefer to give employees more autonomy and space.

Occupational health is a critical aspect of any industry. Organizations understand the impact and significance of the elimination of any hazards for the workforce. Occupational hazards require ...

AUSTIN (KXAN) — Austin’s approach to building safety may not cut it, according to top building experts, whose recommendations carry enormous weight. Three weeks after KXAN investigated the city’s ...

One of our healthcare system’s biggest challenges is moving beyond the current break-and-fix model, where physicians’ hands are tied until abnormalities arise. Only when an illness or condition ...

In the wake of the Miami-area condo collapse that killed nearly 100 people, KXAN reached out to cities across Texas to see how each handles safety inspections at residential properties. We found, in ...