In 2015, during my tenure at a large e-commerce company as a principal product manager, I found myself spearheading an ambitious project: expanding the company to more than 100 countries lacking a ...

With global society firmly in the digital age, integrating AI-based reporting and analytics in cloud contact centers continues redefining how businesses engage with customers. In particular, contact ...

The insurance technology landscape is experiencing a paradigm shift as traditional carriers and emerging insurtech companies compete to deliver digital-first solutions that meet complex regulatory, ...

The Professional Certificate in Product Management is for those who want to build on or formalize their training for product management roles, including: Early-career professionals with one to five ...