IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, announced it is augmenting ServiceDesk Plus, its ITIL-ready help desk software, with new integrated asset ...

AUSTIN, Texas, February 25, 2025--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its ...

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Dubai, UAE — ManageEngine, the real-time IT management company, today announced the integration of its flagship MSP offering, ServiceDesk Plus MSP, with its parent company’s sales and finance apps ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the Gartner Magic Quadrant 2020 for IT Service ...

As organisations expand, so do the demands on their IT departments. A growing company needs an IT infrastructure that can support not only a larger workforce, but also the increasing complexity of ...

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ServiceDesk Plus now supports ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...