A reader recently sent me a request for background documents or links that would “map ITIL to ILM.” Apparently, he is preparing to deploy Information Lifecycle Management (ILM) and wants to wrap the ...

In 1944, the CIA’s precursor, the Office of Strategic Services, distributed the Simple Sabotage Field Manual, a pamphlet containing instructions on how Allied sympathizers in Nazi Germany might weaken ...

That's the question recently put forth by Gareth Daine, who quizzed some 25 industry experts and observers on whether the two methodologies clash, or are compatible. ITIL, originally known as ...

“We aren’t doing ITIL or ITSM any more – we’re a DevOps shop now.”’ “ITIL is too slow and formal for us now.” “We’re far too process driven and formal to do DevOps – it won’t happen here.” It feels ...

It’s no surprise that DevOps is a hot topic in the IT industry. The most recent Puppet Labs’ “2015 State of DevOps Report” showed that high-performing IT teams were twice as likely to exceed goals in ...