While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

“We’re glad to partner with Vitesse to further streamline and speed up claims handling, from FNOL to payment. Vitesse shares our values of speed, automation, and customer service,” said Oded Barak, ...

A quiet yet sweeping revolution is underway in the insurance industry, driven by artificial intelligence's potential to redefine operational efficiency and customer experience. This transformation is ...

Not all insurers are created equal – and it’s a good thing! In South Africa’s highly competitive short-term insurance market, consumers are spoiled for choice – especially when it comes to choosing ...