FINRA’s rules are intended to be technologically neutral. They apply when companies use GenAI or similar technologies in their businesses, just as they apply when companies use any other technology or ...
We’ve all been there: After a long several minutes of answering automated prompts, you finally yell “agent” or “representative” into the phone hoping for a real person to answer your questions. You ...
While B2B sales organizations excitedly adopt shiny generative AI (GenAI) tools to turbocharge sales automation and personalization at scale, they should also recognize the enduring significance of ...
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