HubSpot’s all-in-one CRM platform, which empowers teams to use customer data insights for the creation of targeted sales strategies and personalized marketing content, has earned the company thousands ...

Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and support Marketing Automation initiatives. These developments aim to help ...

SEATTLE--(BUSINESS WIRE)--Amperity, the leading AI-powered customer data cloud, today released its 2025 State of AI in Retail report, a new survey highlighting how retail businesses are rapidly ...

This launch marks a shift in how marketers utilize AI on a day-to-day basis. Gaining access to the right customer data and insights remains a bottleneck for many teams, slowing decisions and delaying ...

Today’s marketers must navigate a fast-evolving marketplace made more complex by fragmented customer journeys, expanding privacy regulation, disruptive technologies, and much more. This has prompted ...

Despite all the hype surrounding AI-powered digital experience (DX) platforms, one critical barrier keeps holding back real innovation: data silos. While vendors promise pain-free, privacy-friendly ...

Is fragmented customer data hindering your organization’s customer experience (CX)? 38% of businesses struggle with data fragmentation, siloed systems and/or tech integration challenges, so it’s an ...

The way people engage with brands online isn’t straightforward anymore, especially with the rapid growth of generative AI tools and the evolution of Google. The new audience journey is a multimodal ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. For centuries, banks have relied on relationships and legacy ...