Firehouse

Crew Resource Management - Part I

Just about at the same time, Chief Alan Brunacini (Phoenix Fire Department) was developing the structural fire response equivalent. History would reflect that this program was (of course), the Fire ...
Firehouse

Crew Resource Management – Part 7: Your Call To Action

I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that ...
Railway Age

Crew Resource Management: Cure for Amtrak’s safety woes?

Amtrak has a new Executive Vice President and Chief Safety Officer, and he is a former chief safety officer at both Northwest Airlines and Delta Air Lines. The Jan. 9 appointment of Ken Hylander ...