Sales teams from the smallest of businesses to the largest of organisations use customer relationship management (CRM) software. CRMs can help to automate workflows, reduce manual tasks and, most ...

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Did you know that a third of all CRM implementations fail? That’s the conclusion of research cited by the Harvard Business Review. The same study found that one of the main reasons CRM implementations ...

LONDON--One of the UK's largest high-street banks has launched a robust defence of customer relationship management (CRM), urging companies to "keep things simple" if they want to achieve success.

Customer relationship management (CRM) applications might have been considered as 'nice to have but a bit of a luxury' by businesses in the past--but all that could be about to change. CRM-savvy ...

Salesforce Inc. today introduced Easy CRM, a new offering designed to help companies more easily adopt its customer relationship management platform. Companies use Salesforce’s CRM platform to store ...

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Saint- Simple CRM, a software company specializing in CRM and business management software, is excited to announce the launch of the first AI proactive assistant for a company’s employees. Named HaPPi ...

When CRM implementations fail, it’s often because the product and its setup process are too complicated, time-consuming, and difficult for users to buy in. Did you know that anywhere between 50% and ...