We use the Raritan KSX serial "KVM". It works well enough, although we did have a problem initially with cables for devices that use an RJ-45 connector rather than DB-9 (like that for the NetApp).

For years I have been wondering when Cisco would activate the USB ports on their devices. I have been hoping for all kinds of USB functionality to routers, switches, firewalls but Cisco has been slow ...

i went through some power outages last night and my sg500 is now in a wonky state. i cant access it via the mgmt IP and its not doing very much. i am trying to access it via the serial console but not ...

All Cisco routers have two special types of lines, and many Cisco routers have a third. What are these lines, and how do you configure them? These are things that every network admin should know.