BANGALORE, INDIA: Infosys BPO announced on Friday that it has jointly developed a highly customized case study with the Indian Institute of Management Bangalore (IIMB), a leading business school in ...

What is the potential contribution of business process outsourcing (BPO) to Kenya’s GDP? This is the question that potential public and private sector BPO players want answered. It is an important one ...

The need for vertical specialization within BPO is quickly becoming apparent, IDC states. In a study released by IDC this week, the research firm aims to help BPO service providers identify BPO trends ...

This bill is for the largest democratic country in the world- India. The new Data Protection Bill will have a far-reaching impact on the outsourcing industry. It has clearly defined guidelines around ...